Paidsley support
Everything you need to run Paidsley, and the reasons behind the parts that surprise people. If you are new, start at the top and work down - the order matters.
New to Paidsley?
Read Getting started first, then Why Paidsley works the way it does. Between them they cover the setup steps and the California rules that explain most of what you'll see on screen.
All support articles
- Getting startedSet up your company, add your people, and take the first punch — in order.
- Why Paidsley works the way it doesThe California wage rules behind the overtime, breaks and premium pay you'll see.
- Company setup and rule togglesWorkweek, timezone, and every rule switch — what each one changes.
- Adding and importing employeesOne at a time, or a whole roster from a payroll export. Roles, rates and exemptions.
- Clocking in, breaks and time offWhat your team actually does each day, by voice or a tap.
- Sick leave, PTO and balancesAccrual, opening balances, unlimited policies, and why balances are wages.
- Running payrollPay periods, anomalies that block a close, approvals and adjustments.
- Sending hours to your payroll providerProvider setup, earning codes, and the file Paidsley produces.
Still stuck?
Email support@paidsley.com and we will help. If you are an administrator, you can also see your own company's error log at /admin/errors, which often explains what went wrong before you write to us.
Paidsley is built around California wage and hour law, and these pages explain how. They are not legal advice. Wage rules change, and how they apply depends on your industry, your Wage Order and your own agreements with your employees. If something here matters to a decision you are making, check it with your employment counsel.