SMS policy

This page explains the text (SMS) messages sent through Paidsley: who sends them, who receives them, what they contain, how consent is obtained, and how to stop them.

Who sends the messages

Paidsley is a time-tracking and workforce-compliance service operated by TMH Consulting, Inc. Messages are sent by Paidsley on behalf of the business that employs the recipient. The business subscribes to Paidsley and uses it to track its employees' time.

Who receives the messages

Employees and administrators of businesses that subscribe to Paidsley. We do not send messages to the general public, and we do not message anyone whose mobile number was not entered by their employer in the course of setting up their timekeeping account.

What we send

These are account notifications, not marketing messages. They include:

• Onboarding invitations — a link inviting a new employee to set up their Paidsley account.
• Approval requests — a notification to an administrator that a time-off request, timesheet, or expense submission is waiting for their approval.
• Approval outcomes — a notification to an employee that a request they submitted was approved or denied.

We do not send promotional or advertising messages, and we do not sell or share mobile numbers with third parties for their own marketing.

How consent is obtained

Consent is collected by the subscribing business, from its own employee, before any message is sent.

When an administrator at a subscribing business adds an employee to Paidsley, the administrator enters that employee's mobile number. Before the record can be saved with a mobile number, the administrator must check a box affirming:

"I confirm this person is an employee of my business and has agreed to receive text notifications about their timekeeping."

Paidsley records that attestation with a timestamp and the identity of the administrator who made it, and stores it against the employee's record. The record of who attested and when is retained for as long as the employee record exists.

Message frequency

Message frequency varies. It depends on the recipient's own activity (for example, how often they submit time-off or expense requests) and on their employer's notification settings in Paidsley.

How to stop receiving messages

Reply STOP to any message to stop receiving text messages. You will receive one confirmation, and no further messages will be sent to that number.

Reply HELP to any message for help. You can also contact us at the address below.

Opting out of text messages does not close your Paidsley account. You can still clock in and out, submit requests, and view your hours in the Paidsley app.

Cost

Message and data rates may apply. Paidsley does not charge employees for these messages; any charges come from your own mobile carrier under your plan.

Privacy

Mobile numbers are used only to deliver the notifications described above and to operate the service. See our Privacy Notice for how we handle personal information.

Contact

Questions about these messages can be sent to support@paidsley.com or by phone at 760-239-9417.